02-07-2020 10:45 AM
Hi, I recently purchased two $100 steam cards from Bestbuy.com. I received them this morning and when I tried to redeem them they both came back as invalid. I believe they may not have been activated.
02-07-2020 01:46 PM
Welcome back to the Best Buy Forums! Thanks for reconnecting with us.
It sounds like you have some gaming to do. I can take a look at your order, and see if there is anything that I can do to help with getting your cards working. To get in touch, simply send me a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.
02-07-2020 07:11 PM
Phone support took care of it. Apparently they arrived a day early than expected and the system wasn't going to activate them until the original expected delivery date. They activated them and all is well.