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New Member
Posts: 4
Registered: ‎05-14-2019

Someone trying to fraud me under best buy name

Hello, i want to buy ipad pro 11
So someone claiming that he is Mr. Martin from Best buy , california is messaging me on whatsapp and sending me pictures of ipad, convincing me that i need to pay 10k in order to get the product shipped to India, and later pay 35k when the product is delivered.
I want to know, how legit is this? Do you guys also sell on whatsapp ????
Or is this a scam
Please reply fast!!!
Posts: 3,162
Topics: 48
Kudos: 222
Solutions: 170
Registered: ‎08-21-2017

Re: Someone trying to fraud me under best buy name

Hi there, singhtj

 

Welcome to our community forums and thank you for reaching out to us. I would be more than happy to give you some more information about this person. 

 

 

Best Buy conducts business through our retail store locations in the US, Puerto Rico, Mexico, and Canada. Each of those sales forces have their own online presence, operating under www.BestBuy.com, www.BestBuy.mx, and www.BestBuy.ca. In the US, we also maintain www.BestBuyBusiness.com and www.GeekSquad.com.

 

There are three ways to purchase products & services from us. Visiting one of the sites mentioned earlier is one. Visiting one of our retail locations is another. Finally, US customers may call us at 1-888-BestBuy (1-888-237-8289), customers in Canada may call 1-866-BestBuy, and customers in Mexico can use 1-800-BestBuy. We are unable to process orders to other countries, including India.

 

We do not conduct business via apps such as WhatsApp. Anyone who claims to be acting on our behalf while communicating through such an app is indeed an impostor, regardless of any purported proof. Providing fake documentation such as badges, letterheads, certificates of guarantee, photos of products, etc. is a common tactic used by scammers. Best Buy is in no way affiliated with these people, so please be cautious going forward.

 

Please let me know if you have any more questions, I would be happy to help answer them.

 

 

AndrewB|Social Media Specialist | Best Buy® Corporate
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Emerging Expert
Posts: 6,051
Registered: ‎02-25-2013

Re: Someone trying to fraud me under best buy name

Best Buy would not contact you in this manner and or way. 

 

It is most certainly a scam.  Any legitimate digital message from BB is going to have a bestbuy.com email address. 

 

 

Best Buy does not sell in whatsapp

 

 

Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query. I am not an employee of Best Buy and all opinions left on this forum are my own.
New Member
Posts: 4
Registered: ‎05-14-2019

Re: Someone trying to fraud me under best buy name

Thank you !!
Posts: 3,162
Topics: 48
Kudos: 222
Solutions: 170
Registered: ‎08-21-2017

Re: Someone trying to fraud me under best buy name

You're welcome, singhtj! Please let us know if we can ever assist you in the future!

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!