11-16-2019 09:13 PM
11-16-2019 09:23 PM
11-17-2019 02:32 PM
Welcome to Best Buy online community. While I wish it was under a different circumstance, I appreciate you taking the time to let us know about your experience with us. Purchasing for an in-store pick-up is one of my favorite ways to shop, and therefore, I can understand why it would have been a surprise to learn that your Pixel 4 XL was picked up from somewhere else.
I would like the opportunity to review your order and connect with the store to see how our team can help. To do so, please take the time to send me a private message with your full name, email address, phone number, and order number. To send me a private message, log into the forum, and then select the ‘Private Message’ option.