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New Member
Posts: 1
Registered: ‎02-16-2022

Shipt order "delayed" for 2 months, money never refunded

I placed an order through Best Buy and the Shipt delivery was delayed for two months. 

 

I have called the Best Buy support hotline multiple times and they keep telling me my refund request is processing, and  promise a "refund confirmation email" but I never get one. 

 

I have asked for a refund since DECEMBER and I still have not gotten ANYTHING back...

Social Media Specialist
Posts: 183
Registered: ‎10-12-2021

Re: Shipt order "delayed" for 2 months, money never refunded

Welcome to the Best Buy Forums!

 

I appreciate you taking the time to reach out to us regarding this situation. I know getting a fast refund is important, so that you can get back to your busy life. I can take a look into this matter for you, to see what is causing this delay.

 

Please send a private message with your full name, phone number and email. You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you. 

 

Best, 

Kadian|Social Media Specialist | Best Buy® Corporate
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