11-07-2022 10:11 PM
11-08-2022 04:54 PM
Good Evening, Jialiu8936.
Welcome to the Best Buy Forums!
Thanks for reaching out. I'm sorry to hear that you are having issues with you order. I'd love to help. Please send me a private message with your full name, phone number, and email, so that I can better assist you. I am currently heading out of the office, but shall return tomorrow morning. You can send me a private message by selecting the blue "Private Message" button to the right of my signature. Looking forward wo speaking with you.