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New Member
Posts: 1
Registered: ‎11-27-2022

Shipt delivery was not delivered, how do I get Best Buy to respond and address it

Shipt says that they delivered a package at 710pm to my door today. But No package at my door, mailbox or garage and No picture or photo of the delivery. Who do I contact at Best Buy to address this?
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Posts: 156
Topics: 2
Kudos: 17
Solutions: 7
Registered: ‎11-03-2020

Re: Shipt delivery was not delivered, how do I get Best Buy to respond and address it

Hello, 

 

Welcome to the Best Buy Forums. We appreciate you reaching out regarding an order you did not receive, It's not an experience we want our customers to have. I would love to assist and see what's possible. Can you please send over a private message with your full name, phone number, email address and order number? You can click on "Private Message" next to my signature. 

 

Thank you,

 

Alex|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support

New Member
Posts: 1
Registered: ‎11-30-2022

Re: Shipt delivery was not delivered, how do I get Best Buy to respond and address it

Same problem here