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Posts: 1
Registered: ‎02-10-2019
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Shipping delayed

So I purchased a phone on Friday morning for next day delivery and at midnight I received an email saying shipping delayed and also found out I put the wrong delivery address so I want to know when I will get my package or at least some tracking information so I can contact them with the right address.
Posts: 2,879
Topics: 22
Kudos: 297
Solutions: 164
Registered: ‎11-29-2016

Re: Shipping delayed

Good afternoon, Ladyt899,

 

Welcome to our forums.  Discovering you’ve made an error when entering your shipping address can often be a source of frustration, so I completely understand wanting to make sure this is updated as soon as possible. 

 

For me to review your order further, I’ll need to gather some additional pieces of information from you.  Most of this information is private, so you’ll want to use the blue “Private Message” button in my signature to send me:

 

  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number

 

This should be enough information for me to begin my research, and offer any assistance I can.  As I mentioned, be sure to use the blue “Private Message” button in my signature.

 

Hope to hear from you soon,

SeanM|Social Media Specialist | Best Buy® Corporate
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Posts: 2,879
Topics: 22
Kudos: 297
Solutions: 164
Registered: ‎11-29-2016

Re: Shipping delayed

Posts: 2,879
Topics: 22
Kudos: 297
Solutions: 164
Registered: ‎11-29-2016

Re: Shipping delayed