08-26-2021 11:04 AM
My next day delivery order was supposed to come yesterday, but it now shows delayed and if it isn't available by September 9, order will be cancelled. I am seeing BBYGD on the tracking number, so this is a Best Buy Ground Delivery? Can I expect this to arrive today given that it is BEST BUY deliverying it and not a third party? All of my orders from Best Buy seem to get delayed, why are you advertising false delivery dates?
08-28-2021 04:36 PM
09-04-2021 03:03 PM
I ordered several gift cards that were to be digitally delivered via email. I have not received anything in my email yet and the orders ar still processing. I has been over 24 hours. What can I do about this?
09-14-2021 10:34 PM
09-16-2021
02:57 AM
- last edited on
09-16-2021
08:17 AM
by
John-BBY
Hi Support team,
I just wanted to first say thank you for putting up with us customers, I know we can be hot headed at times but your help is always greatly appreciated!
So anyway, I think my Black Widow steelbook is lost. It's been in a "Label Created" status since Monday and the last time this happened I never received the product.
Here's the UPS tracking number: {removed per forum guidelines}. Can I get another shipment or do we still need to wait a certain amount of time before that can happen?
Stay safe and be well,
Kevin
09-17-2021 08:21 AM
09-24-2021
01:20 PM
- last edited on
09-24-2021
01:25 PM
by
John-BBY
Hello,
I placed an order on bestbuy.com on Sep 13, 2021 and order is still delayed. I called the automated line and was told it'd have been shipped 2 days ago. It hasn't. My online order number is {removed per forum guidelines}. Please look into it.
Thank you,
Eden {removed per forum guidelines}
09-28-2021 09:08 PM
I have ordered an iPhone 13. It says it is back-ordered. When is the next in-store restock?
09-29-2021 06:00 AM
There is no way to tell when an item is in stock unforunately you would need to keep checking back to see when it will be restocked. If Best Buy can't fulfill your order within X amount of days then it typically gets cancelled and your money is returned.
10-02-2021 01:57 PM
What is your policy on delivering to a business. I can't get a straight answer when I call into support. One person told me to stay at the closed office until 9PM Friday and the delivery got delayed to Saturday. Will someone even attempt to deliver it on Satuday? Will the order get cancelled? Will the item be left at the locked front door? Will it be delivered on Monday?
Which is it and why can't I get an answer?!?!?!?!?!?!?!?!?!?!?