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Posts: 1
Registered: ‎03-27-2019

Shipping Delayed

I ordered a Lenovo Yoga 920 4k model and it was supposed to be delivered tomorrow (March 27). I get a message today from support saying the shipping delayed. Here's the text of the message: We're sorry, we're working on getting it to you soon. If we can't ship it by Sat, April 27, we'll let you know and cancel the order. It is frustrating to see an order pushed out by 30 days when the item was available when i ordered it. Why should i be waiting 30 days to find out if the item can be shipped or cancelled?
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Posts: 403
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Kudos: 59
Solutions: 19
Registered: ‎07-23-2018

Re: Shipping Delayed

Hello, jursery05,

 

Welcome to the Best Buy Forums. I’m excited you’ve joined the community. This is a great place to interact with other customers, learn about new tech, and work directly with the moderators. We are always happy to help with any questions or concerns. Hearing you’ve received a delay notice on the shipment of your Lenovo Yoga is never the news we would have hoped for. We can certainly look into your order to see if we have any additional details we can provide.

 

At your convenience, please send us a private message by clicking the blue box next to my name below. We will need to verify your full name, email address, telephone, and order numbers. It is important these details are sent via private message to avoid them being visible on our public page.

 

We look forward to hearing from you soon.

Sarah|Social Media Specialist | Best Buy® Corporate
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