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Posts: 1
Registered: ‎08-28-2019

Shipping Delay for same day order, need to cancel

I ordered a Macbook and a connecting wire with same day delivery and paid extra. 

Now the macbook is delayed, the wire is delivered. I can't see an option to cancel. Had places the order as had to take it outside US and i leave tomorrow. 

I need to cancel this order if you can't delivery by tomorrow and the updated date shown is much later now. 

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Posts: 428
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Registered: ‎10-03-2017

Re: Shipping Delay for same day order, need to cancel

Hi there, MayankBatra!

 

Welcome to our community! Having an order get delayed is never fun, and I can understand you wanting some assistance with this, especially with needing the products for your upcoming trip outside of the United States. 

 

I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

  • Your full name
  • Your phone number
  • Your email address
  • Your order number

To send me a private message, please click the button labeled "Private Message" in my signature below.

 

Sincerely,

Vince|Social Media Specialist | Best Buy® Corporate
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