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Posts: 1
Registered: ‎02-14-2020

Shipment Delayed: Galaxy Buds+

Hi,

 

I pre-ordered the Galaxy Buds+ with the understanding that they would ship on Friday, Feb. 14th, as stated.  I now see that there's been a delay and no update except that if they're not shipped by March 15th that I will receive a refund.

 

Anyone else run into this?  Or have yours' shipped?

 

This was supposed to be a valentine's gift; and had I known that they wouldn't ship, I would have bought them elsewhere.

 

Thanks,

Posts: 5,693
Topics: 190
Kudos: 508
Solutions: 268
Registered: ‎08-21-2017

Re: Shipment Delayed: Galaxy Buds+

Hi there, lebert23,

 

Welcome to our community forums. I know how important it is for a gift to arrive on time and I know I'd want some more details if I were in your shoes. I would be happy to take a closer look at this to see if I can provide a better estimate on when this will arrive. Can you please send me a private message with a few more details. I will need to verify your:

 

Full name

Email address

Phone number

Order number

 

You can send me a private message by clicking the blue button across from my name. I look forward to researching this for you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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