12-27-2020 05:20 PM
Solved! Go to Solution.
12-27-2020 05:45 PM
Your posts are being removed, because you are posting the same thing essentially on other forums which is prohibited on the forums and can be considered spam. When you signed up for the forums and used them you agreed to the terms of service.
12-27-2020 06:39 PM
12-27-2020 08:40 PM
Hockeycanuckjc is providing accurate information. If they pertain to not shipping the item referred to in this post, then varying the text is not enough to warrant a separate thread. As such, it IS considered spam and that is why it was removed. The time spent cleaning up those posts is time taken away from not only answering your post, but will also slow down responses to everyone who came to these forums to get assistance.
As for what's going on with your order, you'll need a moderator to access your order and check out what is going on. There is obviously some issue with your order which prevented it from being shipped, but I'm not so quick to jump to any conclusions. Currently, there is a 7-8 day response time here as the moderators assist the customers who are ahead of you. This is noted in the announcement on the main forum page as well as the login screen when you sign in.
12-27-2020 08:56 PM
12-27-2020 09:10 PM
A direct quote from you: "While the issue is “the same” (false advertisement) the body of the posts were not the same and impossible to be misconstrued as spam"
Based on this statement, I provided the details on how they handle such posts. If this quote was not correct, and your post was removed, then it would have been do to violating one of the other rules. Regardless of the reason for removal, I can assure you that it was for cause and not simply "deleted" as you mentioned in the opening post for this thread. After the moderators reach your post, perhaps they can give you insight as to what rule you broke.
This is a community forum and everyone is encouraged to participate. We provide answers on things that are policy questions (post removals, price matches, etc.) because we are well-versed and experienced. You would be surprised at how many times the same questions come up. You're right, I do not work at corporate. That is the reason I mentioned you needed one of them to look at your order and that from the announcement it will take 7-8 days to reach your post.
Hang tight, they should reach you soon. I wish you the best.
12-27-2020 09:54 PM
12-27-2020 10:54 PM
Ok, maybe calling it spam is not entirely correct, but most professional forums have rules that prohibit cross and double posting, that might have been the case. I don't see any of your previous posts, so I of course I don't know what was in them and why they were removed.
In your first post in this thread, you said Best Buy did not ship a product you paid for. Can you share any more details? (if you actually want anyone to try to help here...) Did they cancel the order? It is being delayed? What happened?
12-28-2020 08:44 AM
12-28-2020 09:09 AM