Same and 3 cancellations!!!: there's a delay with your mobile activation

scottfield · ‎09-04-2022

I found this forum while searching for the term "there was a delay in activation". I have had three orders canceled by Best Buy today and am feeling very frustrated. Each time, the item was stated to be in stock, and each time it was canceled after hours of waiting to be notified when I could pick it up.

Now the sale price is not showing up anymore. I'm wondering if this was bait and switch?

I called T-Mobile and there is no problem with activating an upgrade on my phone. I just need to switch the sim card from my current phone to the new phone and it's done!

I hope Best Buy will make good on the sale offer and show they were making honest representation.

hockeycanuckjc · ‎11-10-2008

Have you read the forums for possible solutions for order cancellations and how to resolve them?

Here is the link for reference: https://forums.bestbuy.com/t5/BestBuy-com/Cancelled-Orders-and-Next-Steps/td-p/1356733

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit https://www.bestbuy.com/support for support or dial 1-888-BEST-BUY for further assistance.

Kayden-BBY · ‎11-03-2021

Hey again, scottfield,

Welcome to our community forum!

Having your orders canceled is never good. However, I have replied to your private message and look forward to hearing back.

Best,

Kayden

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Same and 3 cancellations!!!: there's a delay with your mobile activation

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Re: Same and 3 cancellations!!!: there's a delay with your mobile activation