09-07-2019 04:04 PM
Hello, I was informed that I was getting my package the same day I ordered, however that is not the case. I have been waiting patiently since 09/03 and my package still has not arrived. As for shipping im being told its been getting ready for 4 days now? and that I will be notified when it will ship. This is a horrible experience and will for sure be my 1st and last order from this place. Will I ever get my order? I can't cancel because they've been working on my order for 4 days.
09-10-2019 12:53 PM
Welcome to the Best Buy Forums! Thanks for making your very first post with us.
I know that when I place an order online, I always hope to get it as soon as possible, especially when I invested in an expedited shipping method. I apologize for any unexpected delays with your order. I would be happy to review your order and see what the hold-up might be. I see that you already sent me a Private Message about this, so I'll follow up with you, there.