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Posts: 1
Registered: ‎07-16-2019
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Same Day Delivery - In store pick up

I have placed the order for Epson projector today as it is mentioned as same day delivery. As I am flying back this Thursday I placed this order only for the reason of same day delivery. When i went and checked in the store. The delivery person told to come and collect it on friday. I dont understand, it is not a mail delivery. It is store pick up. Is it they dont have the product in store or they are lazy to do their task to pick frm inventory and deliver to the customer. I dont know how else can I escalate this problem.
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Registered: ‎10-19-2017

Re: Same Day Delivery - In store pick up

[ Edited ]

Hi there, barath3_s.,

 

Same Day Delivery is very different from the in-store pickup option that is available, so it would depend on which of the two options you selected how your projector would be processed. Same Day Delivery, is a delivery to your home by one of two delivery services. You can find out more about Same Day Delivery here. With this process, we email you a tracking number as soon as the package is picked up from the store by the delivery person. So, I would recommend checking your email for a message from BestBuyInfo@emailinfo.bestbuy.com. 

 

When picking up your item in the store, we would send you an email when your item is ready, from the same email above, letting you know you can go in and select your item. 

 

If you have any further questions we can help answer, please feel free to send us over a private message with your order number, phone number, full name, and email. You can send a private message by selecting the darker colored box to the far right of my signature below. 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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