12-22-2017 07:09 AM
I placed an order yesterday for same day delivery that is still stuck in preparing. I would have just picked up the items and saved the extra cost if I knew it would take this long.
01-03-2018 10:51 AM
Welcome to our Forums and thank you for reaching out to us regarding your purchase. I apologize for the delay in responding to your message, we are working as quickly as we can to respond to all of the messages we have received this holiday season. I am disappointed to hear that your purchase for same day delivery did not arrive when you expect it. I know when I expect something on a certain day I get frustrated when it doesn't arrive. I'm happy to take a look in to this to see how I can assist you.
Can you please send me a private message with some further information about your purchase? I will need your:
To send a private message please click the button at the bottom of my post across from my name. I look forward to hearing back from you so I can further research this for you.