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Posts: 1
Registered: ‎12-22-2017

Same Day Delivery Fail

I placed an order yesterday for same day delivery that is still stuck in preparing. I would have just picked up the items and saved the extra cost if I knew it would take this long. 

Posts: 3,398
Topics: 58
Kudos: 245
Solutions: 178
Registered: ‎08-21-2017

Re: Same Day Delivery Fail

Hello Nanodp-


Welcome to our Forums and thank you for reaching out to us regarding your purchase. I apologize for the delay in responding to your message, we are working as quickly as we can to respond to all of the messages we have received this holiday season. I am disappointed to hear that your purchase for same day delivery did not arrive when you expect it. I know when I expect something on a certain day I get frustrated when it doesn't arrive. I'm happy to take a look in to this to see how I can assist you. 


Can you please send me a private message with some further information about your purchase? I will need your:


Full name

Email address

Phone number

Shipping address

Order number 


To send a private message please click the button at the bottom of my post across from my name. I look forward to hearing back from you so I can further research this for you. 

AndrewB|Social Media Specialist | Best Buy® Corporate
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