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Posts: 1
Registered: ‎02-09-2019

Same Day Delivery Delayed

In my email it says that it should be arriving today (2/9/19) but when I check the order status it says if it doesn't ship by next week wednesday then I will get a refund, I just want my new phone, should I be anticipating it for today?

Posts: 1,655
Topics: 40
Kudos: 205
Solutions: 82
Registered: ‎10-19-2017

Re: Same Day Delivery Delayed

Hello alvinsarkadi,


Welcome and thanks for reaching out! Congratulations on your new phone purchase! I hate waiting for highly anticipated orders myself, so I’d like to take a closer look at your order so I can see all the details. Can you please send me some additional info?


I’ll need your full name, phone number, email address, and order number. To keep your information secure, please sign into the forum and use the “private message” option in my signature below.


Thank you,

Kayla|Social Media Specialist | Best Buy® Corporate
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