02-04-2019 03:48 AM
Solved! Go to Solution.
02-04-2019 01:52 PM
Thanks for joining us at the Best Buy Community forums. I’m sorry to hear about the poor experience you had with your recent computer purchase.
I’d like to take a look into this for you to see if I can do anything to assist you. Please send me a private message, through the link in my signature below this post. I’ll need your name, email address, phone number, and order number in that message.