07-03-2020 05:46 AM
07-08-2020 04:08 PM - edited 07-08-2020 04:09 PM
Welcome to our community, TTZLLC.
Best Buy's Student Deals are a terrific way to help ensure your student has the best equipment for your son's education. Complications in taking advantage of the offers are not what we hope to hear about and I regret that this has been your experience.
I'd like look into this for you. I understand that you were attempting to apply a coupon for $300 off on your purchase. What laptop were you hoping to buy for your son? What date did you first attempt to place your order? Was there a message that described the issues you encountered when you tried to place your order on BestBuy.com? Did the agents with whom you worked by chat or phone give you any indication of the problem they encountered while assisting you with placing your order?
Any additional information you can provide will be helpful. I look forward to hearing from you.