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New Member
Posts: 3
Registered: ‎08-12-2019
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STILL HAVE NOT GOTTEN MY REFUND

i have returned an item via mail. It was receieved by the bestbuy warehouse 5 days ago. no confirmation email or anything. I was supposed to have gotten an email from the back end team telling me whats going on, but in typical best buy fashion, NOTHING. what can i do to get my refund right now????

 

Posts: 3,203
Topics: 49
Kudos: 225
Solutions: 172
Registered: ‎08-21-2017

Re: STILL HAVE NOT GOTTEN MY REFUND

Hi there, brantley55,

 

Thank you for stopping by our community forums and writing to us about this refund. I can certainly understand wanting to know when this refund will be processed. I would be happy to see exactly what's going on. I will need a bit more information so I can further assist you. Can you please send me a private message with your:

 

Full name

Email address

Phone number

Order number

 

You can send me a private message by clicking the button at the bottom of my post across from my name. I look forward to your response!

AndrewB|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎08-12-2019

Re: STILL HAVE NOT GOTTEN MY REFUND

i have sent you all the information you have requested

New Member
Posts: 3
Registered: ‎08-12-2019

Re: STILL HAVE NOT GOTTEN MY REFUND

Just would like to add here that bestbuy has the worst customer service. They go out of there way to not help.