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Posts: 2
Registered: ‎03-09-2019

S10 plus preorder still not shipped

I preordered the s10 plus in black. Checked today and it still says in progress. Can I get any update as to what is going on? Any idea of when I will get my phone? Will I still get my free earbuds? Any update would be nice.
New Member
Posts: 1
Registered: ‎03-10-2019

Re: S10 plus preorder still not shipped

Same here... Pre-ordered white s10 on March 2nd and mine is still in progress
Posts: 403
Topics: 32
Kudos: 59
Solutions: 19
Registered: ‎07-23-2018

Re: S10 plus preorder still not shipped

Hello, shonjohn3000,


We appreciate you joining the Best Buy Forum, and we realize you are looking forward to your new phone. The Samsung Galaxy S10 is in extremely high demand, and we are doing our best to fulfill all orders as quickly as possible.


Please continue to track your order, which you can access here. Once the item ships or becomes available for pick up, you will be notified via email.


Thank you for your patience as we continue to process these orders.

Sarah|Social Media Specialist | Best Buy® Corporate
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