Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 1
Registered: ‎04-28-2020

Reviews not posting despite getting confirmation email that the Review is posted

Hi,

 

I've written two reviews on products recently, and get the emails from Best buy saying that they've been posted. It's been over 48 hours, and the reviews are still not actually posted on the product page. When I attempt to write a second review, I'm given an error message that I can't write the review since i've already done one, and then am shown the original review I wrote. It is still never visible on the product page nor does it show in the review count for the item.

 

The error url I get is:

 

https://www.bestbuy.com/site/reviews/duplicate/6356983?campaignId=PDP&preauth=dWdjOjVhNjJmMjVkYWMxOD...

 

and

 

https://www.bestbuy.com/site/reviews/duplicate/6356983?campaignId=PDP&preauth=dWdjOjVhNjJmMjVkYWMxOD...