07-15-2021 03:04 PM
07-15-2021 03:12 PM
Welcome to our Best Buy Support forums. I can certainly understand being out that amount of money for any amount of time is not ideal, especially when you've been told that a refund was submitted. I wish you were coming to us under better circumstances, but I'll be happy to look into your refund with you to see what options we have to get this to you as quickly as possible.
To start, can you please send me a private message with your name, phone number, email address, and details on what was returned? To send the message, you can simply use the button in my signature below.
07-15-2021 03:25 PM