10-10-2018 03:32 PM
Best Buy customer service sent me a UPS label that I printed for my return. Shipping shows it was delivered on the 3rd but I haven't heard anything about the actual return. Is that normal? Thanks.
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10-12-2018 03:09 PM
Welcome back to our community. I apologize for the apparent delay in our reply. We do our best to respond to all of our customers' messages as promptly as possible and in the order in which they are received.
I'd like to look into this for you if you're still in need of assistance, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:
To send me a private message, please click the button labeled "Private Message" in my signature below.
I look forward to hearing from you.
|John|Social Media Specialist | Best Buy® Corporate|
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