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Posts: 1
Registered: ‎01-25-2019

Return item

[ Edited ]

Do you get sales tax back when you return an item? My return item on order ORDER # {removed per forum guidelines} just lists the TV.

Posts: 2,778
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Registered: ‎09-29-2008

Re: Return item

Hi, JoyceSchwab-


Welcome to Best Buy’s online community. I understand that you have questions about a recent return that was processed for an online purchase. I will be happy to assist you with your concern. Generally, a refund includes tax, some fees that are not returnable are the return shipping fees. For more information, visit Best Buy's Return and Exchange Promise.


Your order number has been edited from your post, per our forum guidelines, and for privacy concerns. Therefore, when you get a moment, please send me a private message. In the message include your name, email address, phone number, and order number. Simply log into the forum, and select the option found after my signature. 


I look forward to your reply.

Karina|Social Media Specialist | Best Buy® Corporate
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