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New Member
Posts: 3
Registered: ‎01-13-2016

Retrieve old receipt

Hi, I am in need of a receipt for an order placed on back in late 2016. I checked my order history and I see the order but a copy of the receipt won't pull up. How can I get the receipt?

Posts: 296
Topics: 13
Kudos: 79
Solutions: 15
Registered: ‎11-23-2018

Re: Retrieve old receipt

Hello again, fido14dido!


Thanks for reaching back out to us on our forum page. I'd be happy to look into your purchase further and see if I can pull up the receipt for you.


In order to do that, first please private message me your full name, email, phone number, and order number. While I can't make any promises since this order is from a few years ago, I'm glad to do what I can.



Allison|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎01-13-2016

Re: Retrieve old receipt

Receipt could not be found by rep. Thanks for checking