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Posts: 1
Registered: ‎03-15-2021

Response needed ASAP

[ Edited ]

I have been trying since NOVEMBER 2020 to get resolution.


•Present case # {removed per forum guiidelines} is open and has not been responded to since 3/24/2021


previous cases #{removed per forum guiidelines} (2/19/2021) and {removed per forum guiidelines} (3/15/2021) have produced NO RESULTS either


Advise soonest.I am a very unhappy customer

Posts: 2,468
Topics: 102
Kudos: 223
Solutions: 116
Registered: ‎10-19-2017

Re: Response needed ASAP

Hello, ssachs,


Thanks for taking the time to reach out! I’ll be more than happy to review your situation to see what may be possible to help going forward. I see you also sent one of the other moderators a private message about this. I’ll be responding to the private message shortly to request a few more details.


I look forward to continuing this conversation soon.



Kayla|Social Media Specialist | Best Buy® Corporate
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