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ssachs
Posts: 1
Registered: ‎03-15-2021

Response needed ASAP

[ Edited ]

‎03-31-2021 02:50 PM - last edited on ‎03-31-2021 02:55 PM by Senior Social Media Specialist Senior Social Media Specialist

I have been trying since NOVEMBER 2020 to get resolution.

 

•Present case # {removed per forum guiidelines} is open and has not been responded to since 3/24/2021

 

previous cases #{removed per forum guiidelines} (2/19/2021) and {removed per forum guiidelines} (3/15/2021) have produced NO RESULTS either

 

Advise soonest.I am a very unhappy customer

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Kayla-BBY
Posts: 2,468
Topics: 102
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Registered: ‎10-19-2017

Re: Response needed ASAP

‎03-31-2021 03:56 PM

Hello, ssachs,

 

Thanks for taking the time to reach out! I’ll be more than happy to review your situation to see what may be possible to help going forward. I see you also sent one of the other moderators a private message about this. I’ll be responding to the private message shortly to request a few more details.

 

I look forward to continuing this conversation soon.

 

Thanks,

Kayla|Social Media Specialist | Best Buy® Corporate
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