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New Member
Posts: 1
Registered: ‎03-03-2020

Reserving Item Status?

Hi I ordered a few steelbooks a few days ago (to be shipped to my house) and now it says it's reserving item in the status? What does that mean exactly? 

Posts: 5,898
Topics: 199
Kudos: 583
Solutions: 290
Registered: ‎08-21-2017

Re: Reserving Item Status?

Hi there, KendraHelton,


Thank you for stopping by our community forums. A steelbook is a great addition to any collection and I can understand wanting to know exactly when you'll receive yours. Typically if an item is being reserved that means it's being prepared for shipment. I would be happy to take a closer look at this order if you have any more questions. I will need a bit more information so I can review your order. Can you please send me a private message that includes your:


Full name
Email address

Phone number

Order number


You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎04-07-2020

Accept as Solution: Reserving Item Status? (Great Question)

*Hello @AndrewB-BBY of Best Buy, and Support Community,


 "Reserving item" Order Status, is such an amazingly thoughtful question by 'Kendra' in this Best Buy Support Community forum!  +Recent of 03-03-2020


I also 'Accept as Solution,' as my Order status, a 'Pre-Order' went into 'Reserving item' Status.

I searched Help Topics, Mr.@AndrewB-BBY, and the 'Reseving Item' is not part of the Help Topics defined for search!


I found the answer here, registered as a new user; just to say 'Thank you' to Kendra of the Best Buy Support community, and @AndrewB-BBY for asking and thoughtfully posting a Best Buy Community effort answer: 'Being prepared for shipment' is a typical Order Status scenario of 'Reserving item.'