03-03-2020 05:43 PM
Hi there, KendraHelton,
Thank you for stopping by our community forums. A steelbook is a great addition to any collection and I can understand wanting to know exactly when you'll receive yours. Typically if an item is being reserved that means it's being prepared for shipment. I would be happy to take a closer look at this order if you have any more questions. I will need a bit more information so I can review your order. Can you please send me a private message that includes your:
You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.
04-07-2020 04:19 PM
*Hello @AndrewB-BBY of Best Buy, and Support Community,
"Reserving item" bestbuy.com Order Status, is such an amazingly thoughtful question by 'Kendra' in this Best Buy Support Community forum! +Recent of 03-03-2020
I also 'Accept as Solution,' as my Order status, a 'Pre-Order' went into 'Reserving item' Status.
I searched BestBuy.com Help Topics, Mr.@AndrewB-BBY, and the 'Reseving Item' is not part of the Help Topics defined for search!
I found the answer here, registered as a new user; just to say 'Thank you' to Kendra of the Best Buy Support community, and @AndrewB-BBY for asking and thoughtfully posting a Best Buy Community effort answer: 'Being prepared for shipment' is a typical bestbuy.com Order Status scenario of 'Reserving item.'