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Posts: 1
Registered: ‎12-20-2017

Regarding Refund

Today I have ordered a laptop HP omen for a store pickup through Credit Card of India.

But my order was canceled by bestbuy, i dont know the reason.

Also Money has been deducted from my creditcard 974 dollar.

So when i will get my refund for such an issue.

i had made transaction through Mastercard from INDIA.

Posts: 1,501
Topics: 4
Kudos: 139
Solutions: 84
Registered: ‎10-19-2017

Re: Regarding Refund

Hi SachinKathiriya,


Welcome to the forums and thanks for your post. Having recently dealt with an order cancelation myself, I know it can be a bit annoying. Let’s see if I can offer some insight into the situation.


When you place an order, the system will typically authorize your card for the amount of the purchase. This is what you were most likely seeing on your card. When an order is canceled, this authorization is reversed and the funds are released back to your card. When you see the funds post back to your account does depend a bit on your bank. While you’ll typically see them within a few business days, it could take up to 7-9. At this point, if you do not see the funds in your account, I would advise reaching out to your card-issuer to check on the status.



Luke|Social Media Specialist | Best Buy® Corporate
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