08-13-2019 07:59 PM
Hello! I just canceled a pre-order I had made several months ago with a gift card. I decided to cancel the pre-order but no longer have that gift card. How do I go about getting a replacement?
08-15-2019 11:27 AM
Hey there, aunderk,
Thank you for joining our community forums and writing to us about your order. Like you, I don't hold on to gift cards for very long after I use them. I would be happy to check this out to see how we can best assist you. I will need a bit more information so I can further assist you. Can you please send me a private message with your:
You can send me a private message by clicking the button at the bottom of my post across from my name. I look forward to researching this for you!