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New Member
Posts: 3
Registered: ‎06-18-2022

Refund to gift card taking a while

It says online that refunds to gift cards should take about 30 minutes, but mine has been taking hours.

 

My online order (for pick-up) was canceled by the store because they said they didn't have my item in stock, and I would like to get my refund so that I can buy it at another Best Buy. 

 

Any help is appreciated.

New Member
Posts: 3
Registered: ‎06-18-2022

Re: Refund to gift card taking a while

Bump.
Posts: 162
Topics: 6
Kudos: 37
Solutions: 17
Registered: ‎11-08-2021

Re: Refund to gift card taking a while

Good morning.

Thank you for reaching out to us here on our forums.  As someone who keeps a close eye on my finances, I can understand wanting to know the status of my refund.  I will be happy to look into this and see what I can find out!  To start, please send me a private message with your name, phone number, and email address.  You should be able to send me that message by using the blue button next to my signature.

I look forward to hearing from you!

Thanks,

Allison|Social Media Specialist | Best Buy® Corporate
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