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New Member
jwoodard4
Posts: 3
Registered: ‎06-18-2022

Refund to gift card taking a while

‎06-18-2022 07:54 PM

It says online that refunds to gift cards should take about 30 minutes, but mine has been taking hours.

 

My online order (for pick-up) was canceled by the store because they said they didn't have my item in stock, and I would like to get my refund so that I can buy it at another Best Buy. 

 

Any help is appreciated.

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New Member
jwoodard4
Posts: 3
Registered: ‎06-18-2022

Re: Refund to gift card taking a while

‎06-19-2022 06:02 AM

Bump.
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AllisonS-BBY
Posts: 220
Topics: 7
Kudos: 45
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Registered: ‎11-08-2021

Re: Refund to gift card taking a while

‎06-19-2022 09:42 AM

Good morning.

Thank you for reaching out to us here on our forums.  As someone who keeps a close eye on my finances, I can understand wanting to know the status of my refund.  I will be happy to look into this and see what I can find out!  To start, please send me a private message with your name, phone number, and email address.  You should be able to send me that message by using the blue button next to my signature.

I look forward to hearing from you!

Thanks,

Allison S|Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
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