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Posts: 2
Registered: ‎12-05-2020

Refund taking long

So i was going to buy a ssd i ordered it on the app and then surely canceled because i forgot to use 15$ certificate but usually the refund takes by most a day its been more than a day its been 3 days and no refund still showing that its processing on my bank account
Posts: 11,571
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Registered: ‎11-10-2008

Re: Refund taking long

Many banks don't process refunds on the weekend it will most likely be Monday or Tuesday at the very latest.

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
New Member
Posts: 2
Registered: ‎12-05-2020

Re: Refund taking long

I canceled the order thursday december 3rd and still havent gotten it but hopefully i get it this week i need the money
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Registered: ‎08-21-2017

Re: Refund taking long

Hi there, Beatsturbo,


Welcome to our community forums. As a My Best Buy member, I know I would want to make sure I used a certificate on a purchase. I'd be glad to give you some additional details on when refunds are usually processed. 


The type of payment you used will influence when this refund will be available. If you paid with a credit card it can take up to one full billing cycle to show on your statement, but typically will reflect in the account sooner. PayPal refunds are processed typically within a week, but the time to see the refund may vary depending on the payment method used. See here for details.


I hope I was able to answer your questions. Please let me know if I can help with anything else!

AndrewB|Social Media Specialist | Best Buy® Corporate
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