05-06-2021 09:40 PM
05-07-2021 12:11 PM
In my experiecne I would hazard to guess PayPal is the hold up.
I used to own an online business.
If your funds came from a PayPal balance they would typicaly be available on a refund in a matter of hours.
If your funds came from a Credit Card associated with your PayPal account it can take 3 or more days.
If your funds came form a Bank Debit Card associated with your PayPal account it can take up to a week.
PayPal will not directly refund a card becuase then they have to pary credit card processing fees. So they do an E check which is typically manually sent and then manually recieved and verified and then it may take a little while longer to show up.
05-07-2021 12:53 PM
Welcome back, GavinShai,
Thank you for taking the time to stop by our community forums again. Like you, I keep a close eye on my bank account when I'm expecting a refund so I can be sure I know when those funds are available again. I appreciate you letting us know about your experience so far and would be glad to see how I can help moving forward.
Generally, PayPal refund are available within one week but this can vary depending on the type payment method use this can vary. You can learn more here.
While I will be unable to provide a transaction ID, I would be glad to verify that this appears as cancelled in our system. I will need some more details to do so. Can you please send me a private message that includes your:
I look forward to hearing back from you!
05-07-2021 02:18 PM