BestBuy.com

[Jordencox]

Hello all

I just received my shipment and it was missing an item
I have contacted customer support via chat and told mw ill be Receiving an email regarding the refund
But untill now I haven’t received anything
Can anyone help please ?

[Melissa-BBY Senior Social Media Specialist]

Hello, Jordencox,

Welcome to our Best Buy Support forums! I appreciate you taking the time to reach out to us about the missing item that you had from your shipment. I can understand wanting to receive the refund that you were informed about, and I'd be happy to take a look into this with you. 

Can you please send me a private message with your name, phone number, email address, and order number? To send the message, you can simply use the button in my signature below. 

Sincerely,