08-18-2021 12:10 PM
08-18-2021 02:40 PM
Welcome to our Best Buy Support forums! I appreciate you taking the time to reach out to us about the missing item that you had from your shipment. I can understand wanting to receive the refund that you were informed about, and I'd be happy to take a look into this with you.
Can you please send me a private message with your name, phone number, email address, and order number? To send the message, you can simply use the button in my signature below.