08-18-2021 12:10 PM
08-18-2021 02:40 PM
Welcome to our Best Buy Support forums! I appreciate you taking the time to reach out to us about the missing item that you had from your shipment. I can understand wanting to receive the refund that you were informed about, and I'd be happy to take a look into this with you.
Can you please send me a private message with your name, phone number, email address, and order number? To send the message, you can simply use the button in my signature below.
|Melissa|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support