BestBuy.com

[axelayala1988]

Hi,

2 weeks ago I purchased a TV that I intended to pickup in store, but due to some logistic conflicts, I had to switch the TV to be delivered to my home. The delivery price is way too much which makes the total price not a good fit, so I asked the delivery and the tv order to be cancelled.

The order was cancelled successfully, but the order details have been stuck in "pending" state for 2 weeks. Need help tp get my money back, as I didnt really received the TV.

[Jakoma-BBY]

Hello, Axelayala1988, 

Thanks for joining and reach out here, on Forum's community. As a budget conscious person, I see waiting on a refund can be frustrating. Allow me to help. Please send a private message, blue button, near my name and provide the following: 

• Full Name
• Email
• Phone Number
• Order Number

Here to assist 

[axelayala1988]

Hi Jakoma,

Thanks a lot for taking a look at this, I have sent you a private message with the requested info.

Thanks,

Axel

[Jakoma-BBY · Accepted solution]

Axelayala1988, I have processed that for you. Please allow 1 billing cycle to reflect on your statement. 

[axelayala1988]

Well, that was fast, I have already received a message from the bank about the refund pending on their side. Thanks again Jakoma for your help, I appreciate it a lot