Add Product

Search Results:

Reply
New Member
Posts: 3
Registered: ‎12-06-2022
Accepted Solution

Refund pending

Hi,

 

2 weeks ago I purchased a TV that I intended to pickup in store, but due to some logistic conflicts, I had to switch the TV to be delivered to my home. The delivery price is way too much which makes the total price not a good fit, so I asked the delivery and the tv order to be cancelled.

The order was cancelled successfully, but the order details have been stuck in "pending" state for 2 weeks. Need help tp get my money back, as I didnt really received the TV.

Social Media Specialist
Posts: 221
Registered: ‎11-08-2021

Re: Refund pending

Hello, Axelayala1988, 

 

Thanks for joining and reach out here, on Forum's community. As a budget conscious person, I see waiting on a refund can be frustrating. Allow me to help. Please send a private message, blue button, near my name and provide the following: 

 

  • Full Name
  • Email
  • Phone Number
  • Order Number

 

 

Here to assist 

Jakoma|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎12-06-2022

Re: Refund pending

Hi Jakoma,

 

Thanks a lot for taking a look at this, I have sent you a private message with the requested info.

 

Thanks,

Axel

Social Media Specialist
Posts: 221
Registered: ‎11-08-2021

Re: Refund pending

[ Edited ]

Axelayala1988, I have processed that for you. Please allow 1 billing cycle to reflect on your statement. 

 


 

 

Jakoma|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎12-06-2022

Re: Refund pending

Well, that was fast, I have already received a message from the bank about the refund pending on their side. Thanks again Jakoma for your help, I appreciate it a lot