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Posts: 1
Registered: ‎04-22-2020

Refund of Shipping Cost?

I paid an extra $30.78 for 3 day shipping. Now UPS is telling me the item won't be delivered on time.

Will Best Buy refund me the cost? UPS says it's on Best Buy because I paid you, not them.

Posts: 12,468
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Registered: ‎01-03-2013

Re: Refund of Shipping Cost?

Hi there, lrod1959, 


Welcome to the forum, and thank you for reaching out regarding your late order! I know how important it is for orders to arrive on time, so seeing an order delayed is far from ideal. I would be happy to take a closer look at your experience to see what options we may have for you. Please keep an eye on your inbox in the top right corner of the page for my private message. 



Tasha|Social Media Specialist | Best Buy® Corporate
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