08-19-2019 05:15 PM
08-23-2019 11:02 AM
Hi there, Niyalexx,
Welcome to the Best Buy Forums and thank you for taking the time to write in to us.
I can most certainly understand wanting to make sure that your refund is processed through correctly. I'd be more than happy to take a look into this and see if I may be able to assist. To do so, can you please send me a private message with your age and where the refund took place? You can send us a secure private message by clicking the button down below in my signature.