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Posts: 4
Registered: ‎05-15-2019
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Refund not received

I bought an item and it was returned over a week ago but I haven't received a refund.
New Member
Posts: 4
Registered: ‎05-15-2019

Issue with return

I bought an item and it was returned over a week ago but I haven't received a refund. The status on the website has been saying return received. When will I get my refund?
New Member
Posts: 4
Registered: ‎05-15-2019

Re: Refund not received

Still waiting on a response...
Posts: 8,997
Topics: 424
Kudos: 620
Solutions: 395
Registered: ‎09-29-2008

Re: Refund not received

Mik89,

 

Welcome to our community. I'm sorry to hear your refund has appeared as yet and I regret any inconvenience to you.

 

I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

 

  • Your full name
  • Your telephone number
  • Your email address
  • Your order number

 

To send me a private message, please click the button labeled "Private Message" in my signature below. 

 

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 4
Registered: ‎05-15-2019

Re: Refund not received

I am not sure if it has been sent. I keep getting an error that I have reach the limit

Posts: 8,997
Topics: 424
Kudos: 620
Solutions: 395
Registered: ‎09-29-2008

Re: Refund not received

Mik89,

 

I'm sorry to hear you've encountered that issue. Alas, your private message has not come through as yet.

 

This can best be solved by clearing your browser cache and deleting all cookies and temporary internet files. Afterward, close and relaunch your browser. This should resolve the issue.

 

 

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!