04-04-2021 04:27 PM
I purchased a laptop and paid for one day delivery service. It was supposed to be delivered on Friday, 4/2/21, but has now been postponed to Monday, 4/5/21.
How do I request a refund of the one day delivery fee?
04-05-2021 04:29 PM
Welcome to the Best Buy Forums!!
I appreciate you taking the time to join and write us about your order. Online shopping is meant to be convenient and simple. I understand where you’re coming from, as it’s never pleasant to find out an order has been delayed. While we do everything we can to ensure orders arrive quickly, sometimes there may be delays due to circumstances beyond our control.
Generally, most orders can be filled within one to four hours, but processing times can vary. I’m happy to look into this further for you. Please, private message me with your order number, full name, phone number, and e-mail address. To send it, click on the blue “Private Message” button next to my signature. Let me know if you have any other questions.