BestBuy.com

[Anonymous]

I canceled an order I placed online. I received an email saying the order was canceled, but it doesn’t mention a refund. My credit card was charged and has now cleared Can anyone help me with this issue?

[hockeycanuckjc Community Veteran]

Refunds don't always happen immediately they may post 3 to 4 days later after the charge clears. This is in accordance on how your card issuer or bank handles these refund transactions. 

[Trey-BBY Social Media Specialist]

Good Afternoon, JDone781.

Welcome to the Best Buy Forums.

Thanks for reaching out, and thank you hockeycanuckjc for your helpful response. If you need any further assistance with your order, please send me a private message, by clicking the blue button to the right of my signature. Make sure to include your full name, phone number, and email in the message as well, so that I can better assist you.

Kind regards,

[Anonymous]

My problem was fixed. Thank you so much.

[Trey-BBY Social Media Specialist]

Fantastic! I'm glad to hear your issue was resolved. If you have any future questions or concerns, please don't hesitate to reach out to the Social Team. We are here to assist. Have an awesome day!