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Posts: 1
Registered: ‎01-11-2019

Refund delay

[ Edited ]

I recently did a purchase online for pick up in a store, I did two orders because one was cancelled, it said that the refund was placed, I haven’t got my refund yet and the order was placed the 27th of December of 2018, and to this day I haven’t got the refund in my credit card.
Order number is: {removed per forum guidelines}

Placed on: 27/12/2018

Posts: 1,301
Topics: 8
Kudos: 105
Solutions: 66
Registered: ‎10-19-2017

Re: Refund delay

Hello SantiCar2,


Welcome to the Best Buy Forums!


I appreciate you choosing us for your purchase and taking the time to write us regarding this refund. Normally for US cards, it takes about 3-5 days for it to be released, and credit cards could take one to two billing cycles.


I am more than happy to look into this for you. Please, private message me with your full name, phone number, and e-mail address connected to your order, so I can look into this further. To send it, click on the blue button in my signature below my post.


I look forward to hearing from you. Let me know if you have any other questions.



Deysha|Social Media Specialist | Best Buy® Corporate
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