12-02-2020 05:18 PM
12-02-2020 10:33 PM
The local Best Buy would be your best bet to get this taken care of. But an exchange could be tricky if it was a limited sale item. However if you are within your return and exchange period, regardless of price you can get the same item and you would not pay the expensive price providing its in stock.
12-03-2020 03:42 PM
Hey, Kvikvne, and welcome to our online community!
Thank you for posting on our forum for support, although I hate to hear you received the wrong monitor. This is a piece of equipment that I'd be lost without on a day-to-day basis, so I can imagine your concern in this situation. I'm happy to assist as best as I can now.
Have you returned this monitor yet? In order for me to look into this further, I'll need you to please send me a private message including your full name, email, phone number, order number, and an update to where this stands. You can find the blue option to message me to the right of my name below.
All the best,
07-06-2021 08:29 PM
This message has been moved to its own topic.