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Posts: 2
Registered: ‎11-08-2022
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Received email about extended pickup but order still says delayed

I ordered for store pick up that was scheduled for Nov 5. I got an email last nov 5 saying order is delayed. I've called customer service and only information I get is that the item is still in transit. Today, I received an email saying that the pick up deadline has been extended to 12/19 but order still says delayed. I don't know what is going on. Can anyone help? Thanks

Posts: 295
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Registered: ‎11-08-2021

Re: Received email about extended pickup but order still says delayed

Hello, mikeabi2,

 

Thanks for joining us here on the community forums. Having a package delayed is never great, so I can understand your concern. I will continue our conversation in our private message.

 

Regards,

Aaron G|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎11-08-2022

Re: Received email about extended pickup but order still says delayed

Thank you very much for taking care of this issue!
Posts: 295
Topics: 7
Kudos: 48
Solutions: 16
Registered: ‎11-08-2021

Re: Received email about extended pickup but order still says delayed

Hello,

 

Thanks for joining us again on the community forums. I am glad I was able to help and please feel free to reach out any time for other issues.

 

All the best,

Aaron G|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!