Received email about extended pickup but order still says delayed

mikeabi2 · ‎11-08-2022

I ordered for store pick up that was scheduled for Nov 5. I got an email last nov 5 saying order is delayed. I've called customer service and only information I get is that the item is still in transit. Today, I received an email saying that the pick up deadline has been extended to 12/19 but order still says delayed. I don't know what is going on. Can anyone help? Thanks

AaronG-BBY · ‎11-08-2021

Hello, mikeabi2,

Thanks for joining us here on the community forums. Having a package delayed is never great, so I can understand your concern. I will continue our conversation in our private message.

Regards,

Aaron G

|

Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.

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mikeabi2 · ‎11-08-2022

Thank you very much for taking care of this issue!

AaronG-BBY · ‎11-08-2021

Hello,

Thanks for joining us again on the community forums. I am glad I was able to help and please feel free to reach out any time for other issues.

All the best,

Aaron G

|

Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.

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Received email about extended pickup but order still says delayed

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Re: Received email about extended pickup but order still says delayed