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Posts: 1
Registered: ‎04-09-2021

Received a keyboard I didn't order

[ Edited ]

Hi there,

I just received a keyboard I don't recall ordering. I certainly haven't been charged for it.

I have been looking at keyboards to buy but I don't think I ordered this (if I did, I would return it because it's not a model I want).

Anyhow, I can't find an email confirmation or anything. Just the UPS order number: {removed per forum guidelines}

Posts: 632
Topics: 27
Kudos: 119
Solutions: 29
Registered: ‎02-08-2019

Re: Received a keyboard I didn't order

Greetings, csalvany,

Thank you for taking the time to connect with our team regarding this! I can understand your confusion with that package showing up if it wasn't an expected shipment. I'd like the opportunity to look further into this to see if I can shed light on these circumstances.

To get started, can you please send me a private message that includes your full name, phone number, and email address? You can send a secure message by using the blue button down below. For clarification, was the package directed to you under the shipping information? I look forward to hearing from you!

Best Regards,

Alyssa|Social Media Specialist | Best Buy® Corporate
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