05-01-2020 08:38 PM
I ordered a ASUS - ROG GU502GV 15.6" Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce RTX 2060 - 1TB SSD + Optane - Brushed Metallic Black + related accessories the other day, but a Samsung Galaxy Watch was shipped to me instead.
I've been having issues using the Customer service section of BestBuy.com, and I have been waiting for over an hour now to talk to a live agent.
Can anyone assist me?
05-13-2020 11:34 AM
Welcome to our community forums. I know I'd be surprised to see a watch show up when I was expecting a laptop. I'd be happy to see how I can help you with this.
I'd like to start off by taking a look at your order. Can you please send me a private message that includes your:
You can send me a private message by clicking the blue button at the bottom of this post across from my name. I look forward to hearing back from you.