04-13-2019 01:59 PM
04-13-2019 05:26 PM
Thanks for connecting with us here on our Support Forums, and welcome!
I'm sorry for any confusion that came about with the email that you received after picking up your order. I would be a bit confused by this if I were you, and would want some help just the same. You've come to the right place, and we're happy to help out.
So that we can begin working with you on this, we will need a bit more information. Can you send us a Private Message with your full name, email address, phone number and order number? To send me this message, just click on the blue button in my signature that says Private Message.
I look forward to hearing from you soon.