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New Member
Posts: 1
Registered: ‎10-26-2021

Need the Invoice!



I need a copy of the invoice for my computer purchase in Best Buy. I needed the tax information for my financial department to reimburse. I've been calling twice since September 20th, 2021, and the customer service said they would email me the digital version within 24 hours, but I haven't received anything since then.



How do I get the official invoice, not the receipt?

Best Buy Employee
Posts: 2,615
Registered: ‎01-09-2015

Re: Need the Invoice!

If it was bought in store, the receipt is the invoice.   If it was bought online, you can print a summary of the order but truthfully it is even less complete than a store receipt would be.  



I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
New Member
Posts: 1
Registered: ‎12-25-2021

Re: Get Live Chat records



my issue is unrelated but I sent you a message a few days ago and I was wondering if you can help me.